Catering and Hospitality Report

Megavina provides hospitality and catering investigations, arranges mystery services insiders for brands that truly care about the guest experience and quality.

Why are we working only with professional investigators and not users?

If you are asking for an anonymous investigation for your establishment, it means that you want to improve your services. We are working with investigators with hospitality and catering qualifications and a long experience in the hotellery industry.

Our investigators will report everything they consider wrong, your staff attitude, the cleanliness of your establishment, the comfort of your rooms, the quality of the service, the food he/she will eat at your restaurant, the skills of your barman and the knowledge of your sommelier.

He will visit your amenities and facilities, your staff won't know he/she is investigating because our investigators are clients, they will adapt to the standard of your hotel, resort, shop, restaurant...

Is the report will appear on megavina.com?

A light version of the report that we call "a professional review" will appear on megavina.com only if you chose this option. If you prefer to get an internal report, it's also possible.

You can also ask for several visits during one year, different investigators will be send to test your services.